Achievements

• Certified in Capability Maturity Model Integration (CMMI) process improvement
• Certified in ITIL Foundations
• Apply my diverse IT experience to create a System Development Life Cycle (SDLC) and then analyze approximately 20 federal or federally sponsored publications to integrate government security and life cycle requirements into the SDLC
• Create IT business continuity plan and exercise in accordance with government mandates and guidelines
• Reengineer analysis for a project three months past process identification
  Example of result: repeated research, analysis, documentation, and training for many requirements and completed all on original schedule

Skills

• Quickly learn and assess business, product, and technical objectives and needs to identify obtainable goals, elicit business/product and technical requirements, determine cost factors, forecast costs, and calculate Return on Investment (ROI)
• Identify roles and engage key players
• Determine and reconcile business/product objectives, perspectives of target audiences, and technical capabilities, then specify requirements that fulfill both the objectives and perspectives
• Combine requirements from multiple sources (management, staff, publications, documentation, forums, etc.) through various methods (interviews, publication and documentation research, online support, observation, etc.) to develop analyses and attainment strategies
• Identify and circumvent or mitigate risks
• Create use and test cases/scenarios, train users, and conduct User Acceptance Testing (UAT)
• Create and analyze work flows to identify, evaluate, and recommend process improvements across teams, departments, and organizations
• Communicate expectations of project goals and improved processes to affected groups
• Develop and implement training