• Certified in Capability Maturity Model Integration (CMMI) process improvement
  • Certified in ITIL Foundations
  • Apply my diverse IT experience to create a System Development Life Cycle (SDLC) and then analyze approximately 20 federal or federally sponsored publications to integrate government security and life cycle requirements into the SDLC
  • Create IT business continuity plan and exercise in accordance with government mandates and guidelines
  • Reengineer analysis for a project three months past process identification
    Example of result: repeated research, analysis, documentation, and training for many requirements and completed all on original schedule


  • Quickly learn and assess business, product, and technical objectives and needs to identify obtainable goals, elicit business/product and technical requirements, determine cost factors, forecast costs, and calculate Return on Investment (ROI)
  • Identify roles and engage key players
  • Determine and reconcile business/product objectives, perspectives of target audiences, and technical capabilities, then specify requirements that fulfill both the objectives and perspectives
  • Combine requirements from multiple sources (management, staff, publications, documentation, forums, etc.) through various methods (interviews, publication and documentation research, online support, observation, etc.) to develop analyses and attainment strategies
  • Identify and circumvent or mitigate risks
  • Create use and test cases/scenarios, train users, and conduct User Acceptance Testing (UAT)
  • Create and analyze work flows to identify, evaluate, and recommend process improvements across teams, departments, and organizations
  • Communicate expectations of project goals and improved processes to affected groups
  • Develop and implement training
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